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Investigating Customer Service
Title: Investigating Customer Service
Learning Aim:
A: Explore how effective customer service contributes to business success Learning Aim
B: Investigate the methods used to improve customer service in the business Assignment
Title: Why is it important to provide excellent customer service?
Example.
The fierce competition in today's business environment has resulted in various strategies for businesses to outwit their rivals. As a result, in recent years, numerous businesses have placed greater emphasis on providing excellent customer service to acquire new customers and retain those who already patronize the business. As a result, providing excellent service to customers is now a major factor in their satisfaction. One of the most important factors in a company's ability to run, expand, profit, and keep its customers loyal is customer satisfaction and service quality. A well-organized corporate culture, considered a social culture in general, produces excellent service. Rules, regulations, and standards define the values of a general activity trend. The research set out to determine what customers think about the quality of the company's service and whether or not they are satisfied.
